Schedules

Schedules can be used in an extension's inbound behavior to allow for routing options base on the schedules. 

Creating a Schedule

1. Log into the NocTel Control Panel
2. Click "Schedules” on the left-hand side of the NocTel Control panel.
   
   
   
3. Click the blue “Create a new Schedule” link at the top of the schedules list.
   
   
   
4. In the Edit Schedule page enter the following information:
   1. Description: give the schedule a distinct name.
   2. BelongsTo: the schedule can be assigned to a specific extension, or left to belong to the whole account. Most users should leave this set to Account.
   3. Time Zone: the time zone is automatically set to match your accounts default time zone, this can be changed if needed.

   4. Valid Days: use the check boxes to select the days of the week that apply to the schedule.

      1. All: selects all days.

      2. Weekdays: selects only Monday through Friday.

      3. None: deselects all check boxes.

   5. Start Time: enter the time that the schedule starts in a 24-hour format. (Noon is entered as 12:00, 1:00 PM is entered as 13:00, and so on.)
   6. End Time: enter the time that the schedule ends using 24-hour format.
   7. Start Date: If the schedule is going to have a start and end date such as a holiday schedule enter the start date here, otherwise leave as is. Enter the date in a YYYY-MM-DD format.
   8. End Date: enter the end date in a YYYY-MM-DD format if the schedule will end on a certain date, otherwise leave as is.
      
      
5. Click Submit, to save. 

Related articles

• Page:
  Time of Day Routing and Schedules
• Page:
  Schedules