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Adding a Recording from a Computer

  1. Log into your NocTel account,
  2. Click on 'Recordings' which is listed on the left side of the screen.
  3. Click on Add a Recording next to a 'Plus' icon.
  4. You will be able to set several recording details in this screen.
    1. Protected: This will prevent the recording from being accidentally deleted.  If you do want to delete a protected recording, this checkbox will need to be cleared.
    2. Belongs to: You can assign recordings to the entire Account or to specific extensions.
    3. Description: Make sure to enter a detailed description of your recording so you can easily identify it in the future.'

  5. Click on Choose File and navigate the files on your local computer to find the file to upload.



    NOTE: Supported file types are WAV, MP3, or OGG.  Maximum Upload Size is 20 MB.

  6. When your recording details are complete, make sure to press 'Submit' to save your changes. 

Creating a Recording using an Account Phone

  1. On an account phone dial *97
  2. A message will play, follow the instructions to record a message
  3. Press # to save message.
  4. The recording will now appear in the “Recordings” section of the control panel, and its details can be edited there.

 

 

 

Step-by-step guide

 

  1. Once you log into your NocTel account, click on 'Recordings' which is listed on the left side of the screen.
  2. Click on Add a Recording next to a 'Plus' icon.
  3. You will be able to set several recording details in this screen.
    1. Protected:  This will prevent the recording from being accidentally deleted.  If you do want to delete a protected recording, this check-box will need to be cleared.
    2. Belongs to:  You can assign recordings to the entire Account or to specific extensions.
    3. Description:  Make sure to enter a detailed description of your recording so you can easily identify it in the future.
    4. Upload:  This is where you will select a file on your local computer or network drive.  This file will be the audio you have pre-recorded to be a system or voicemail box message.
      1. Supported file types are WAV, MP3, or OGG.  Maximum Upload Size is 20 MB.
    5. When your recording details are complete, make sure to press 'Submit' to save your changes. 

 

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