Within the NocTel Control Panel, the search bar on the Numbers and Extensions page can be used to search the corresponding list to find items with matching criteria.
Searching for a Number
For the search tool in the Numbers pages you can search by the following items:
- By Number: Telephone numbers can be searched in part or whole. Telephone numbers should be searched for without any formatting characters such as dots, dashes, or spaces. For example, 123555000 should be used instead of 123.555.0000, 123-555-0000, or 123 555 0000. The search tries to match in real time as data is input into the search bar, so if searching for 5555 in a number it will return any results with 5555 anywhere in the number such as 1235555000 or 1112225555
- By Description: search for a number based on its description. The search is not case sensitive. However, spacing does affect results, “mainline” would not return a result for “Main Line”
- By Routed To: search based on the number’s routing. As with searching based on a description, the search is not case sensitive.
Searching for an Extension
For the search tool in the Extensions pages you can search by the following items:
- By Extension Number: Extension numbers can be searched in part or whole. This is useful when you know the number of the extension you are looking for.
- By Description: search for an extension based on its description or name. The search is not case sensitive. However, spacing does affect results, “frontdesk” would not return a result for “Front Desk”. This is useful for locating items that may have certain common prefixes such as “fax”.
- By Status: You can only search for the status “Offline” by placing offline in the search tool.
- By MAC Address: search for a device with part or the whole MAC address. The search is not case sensitive, but including formatting characters such as dashes or colons will not return results. This is useful when you know a device’s MAC but not its number or description.
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