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Step-by-step guide

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Adding a Recording from a Computer

1. Log into your NocTel account, click on 'Recordings' which is listed .
2. Click on Recordings in the main menu on the left-hand side of the screen.
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3. Click on Add a Recording next to a 'Plus' icon.
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4. You will be able to set several recording details in this screen.
   1. Protected: This will prevent the recording from being accidentally deleted.  If you do want to delete a protected recording, this check-box checkbox will need to be cleared.
   2. Belongs to: You can assign recordings to the entire Account or to specific extensions.
   3. Description:  Make  Make sure to enter a detailed description of your recording so you can easily identify it in the future.Upload:  This is where you will select a file on your local computer or network drive.  This file will be the audio you have pre-recorded to be a system or voicemail box message.'
      
      
5. Click on Choose File and navigate the files on your local computer to find the file to upload.
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   NOTE: Supported file types are WAV, MP3, or OGG.  Maximum Upload Size is 20 MB.
   
   
6. When your recording details are complete, make sure to press 'Submit' to save your changes. 

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Creating a Recording using an Account Phone

1. On an account phone dial *97.
2. A message will play, follow the instructions to record a message.
3. Press # to save the message.
4. The recording will now appear in the “Recordings” section of the control panel, and its details can be edited there.

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