NocTel Talk Documentation
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The Grandstream HT802 is an analog telephone adaptor (ATA) with 2 Foreign Exchange Subscriber (FXS) ports for connecting an analog phone to your NocTel Talk Host VoIP system.

Add a Generic SIP extension.

 


Info
titleOutbound and Ext to Ext Dialing
  • When making an outbound call from the analog device connected to the Grandstream HT802 you must dial your NocTel account exit code + the 10 digit phon number. 
  • Direct extension to extensions dialing does not require the exit code. 
  • Dialing emergency service (911): dial 911 no exit code is needed. 

Add a Grandstream Extension

  1. In the NocTel portal, click Extensions > Add a new Extension.
  2. Select the Generic SIP options In the Grandstream section and click add device.
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  3. On the new extension’s options page, give the device a name and extension number by clicking the pencil icon. Click save.
  4. Click the > in the Preference for SIP Device and enter the device’s MAC address in the field. 
  5. Click associate to save the MAC addressGrandstream Device Provisioning page complete the following field in step 3:
    1. Device MAC:  the phone's 12-digit MAC address. The MAC address can be found on the bottom of the device.
    2. Ext. #: Give the extension a distinct extension number not currently in use in your account.
    3. Line: For all standard applications, leave as 1st
    4. Extension Name: Enter a descriptive name for the extension.

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  6. Click Submit.

Finding the Grandstream HT802’s IP

...

Address

  1. Connect the ATA Grandstream to power using the included Micro USB power adaptor.
  2. Connect the ATA the Grandstream to an active network connection in the blue Internet port.
  3. Connect an analog phone to Phone 1 port.
  4. On the connected phone, dial ***
  5. When prompted for a menu option, dial 02. Take note of the IP address provided.

Accessing the

...

Grandsteam's Web Interface and Provisioning

...

  1. Navigate to the IP address for the ATA.
  2. Login using username: admin and password: admin


    3. tap
  3. Click the
    4. FXS Port 1
  4.  Advanced Settings tab at the top of the page.
    5. Set the following parameters:
  5. Account Active: Yes
    6. Primary SIP Server: use the SIP Host list
  7. Locate the Firmware Upgrade and Provisioning section. In the Config Server Path field, enter: noctel.com
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  8. Click Apply at the bottom of the page.
  9. Click Reboot at the bottom of the
    10. ATA’s extensions page under “How to configure your generic SIP device.”
  10. Prefer Primary SIP Server: No
  11. SIP User ID:  use the SIP User ID list at the bottom of the ATA’s extensions page under “How to configure your generic SIP device.”
  12. Authentication ID: use the SIP User ID list at the bottom of the ATA’s extensions page under “How to configure your generic SIP device.”
    13. Authentication Password: use the SIP Password list at the bottom of the ATA’s extensions page under “How to configure your generic SIP device.”
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  13. Press Apply at the bottom of the page to save the configuration. The device will take a few minutes to reboot and then will appear online in the NocTel portal.
  14. Connect the analog device in the phone 1 port for the ATA. You can not make and receive calls.

Grandstream HT802 LED Pattern Description

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  1. page. The device will provision automatically; the process can take several minutes before the extension shows as online in the control panel.

Grandstream HT802 LED Pattern Description

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Factory Resetting Grandstream HT802 


Expand
titleUsing the Reset Button

To reset default factory settings using the reset button please follow the steps above:

1. Unplug the Ethernet cable.
2. Locate the reset hole on the back panel of your HT801/HT802.
3. Insert a pin in this hole and press for about 7 seconds.
4. Take out the pin. All unit settings are restored to factory settings.

Expand
titleUsing the IVR Command

Reset default factory settings using the IVR prompt:

1. Dial *** for the voice prompt.
2. Enter 99 and wait for the “reset” voice prompt.
3. Enter the encoded MAC address (Look below for how to encode the MAC address).
4. Wait 15 seconds and the device will automatically reboot and restore factory settings.

Encode the MAC Address:

1. Locate the MAC address of the device. It is the 12-digit HEX number on the bottom of the unit.
2. Key in the MAC address. Use the following mapping:

KeyMapping

0*9

0-9

A

22 (press the “2” key twice, and “A” will show on the LCD)

B222
C22222
D

33 (press the “3” key twice, and “D” will show on the LCD)

E

333

F3333

For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395”.

Expand
titleReset from HT802's Web Interface

Reset from Web Interface (Reset Type):

1. Access your HT801/HT802 UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin).
3. Press Login to access your settings.
4. Go to Basic Settings >> Reset Type.

5. Press the Reset button (after selecting the reset type):

  • Full Reset: This will make a full reset.
  • ISP Data: This will reset only the basic settings, like IP mode, PPPoE, and Web port.
  • VOIP Data: This will reset only the data related to a service provider like SIP server, sip user ID, provisioning and others.
Expand
titleResetting Notes
  • Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”.
  • If the HT801/HT802 was previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings.

Grandstream HT802 Documentation 

User Guide

Data Sheet

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