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By Class: Use to select a “class” of devices. Each extension in an account can be assigned a class. (You can use the bulk operation tool to assign classes or on an extension permissions page). Classes are usefully useful when you have certain sets of phones that need different permissions and functionality. Example: There could have a be a set of Public Courtesy Phones that you want to disable international calling on. Having a class in which all public phones are members allows you to easy selected that class and make changes to all the extensions in that class.

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By Name: use to select a set of devices with a certain word in there their extension name. can be thought of as a simpler version of the By Class search. If you have labeled all the phones it the sales department with “sales” in the extension names, you could make changes to them by using this criteria.

  • Must Match - Here you can search for an extension based on its name. While not case sensitive, it is space sensitive, if you only search for part of the description you must include wildcards. For example, an extension name that reads: Uncle's ExtensionReceptionist Extension. If you searched Uncle Receptionist you wouldn't get any results. But if you search %uncle% %receptionist% or %UNCLE% %RECEPTIONIST% etc you would get results.
  • Must NOT Match - Same rules as Must Match, but here you can exclude certain terms. Say you were searching for %Oregon% extensions but you didn't want anything from Portland, you would check the checkbox next to Must NOT Match and put in %portland% (again not case sensitive.

By Device Type: Use to select a set of devices based on the extension type. You can use this area to limit the criteria to a certain type of extension or to include all types.

  • All: includes all Virtual virtual and physical extension in the criteria.
  • Any Virtual Extension: limits the criteria to only virtual extension
  • Any Device Extensions: limits the criteria to only physical devices
  • Device Extension of the Following Types: Allows you to selected one specific type or several.

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