Reset default factory settings using the IVR prompt: 1. Dial *** for the voice prompt.
2. Enter 99 and wait for the “reset” voice prompt.
3. Enter the encoded MAC address (Look below for how to encode the MAC address).
4. Wait 15 seconds and the device will automatically reboot and restore factory settings. Encode the MAC Address: 1. Locate the MAC address of the device. It is the 12-digit HEX number on the bottom of the unit.
2. Key in the MAC address. Use the following mapping:
| Key | Mapping |
|---|
0*9 | 0-9 | | A | 22 (press the “2” key twice, and “A” will show on the LCD) | | B | 222 | | C | 22222 | | D | 33 (press the “3” key twice, and “D” will show on the LCD) | | E | 333 | | F | 3333 |
For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395”. |