Often, businesses have team members move around working at different sites or different desks depending on where they are needed for the day. With legacy phone systems, this typically resulted in one person having several extension numbers. This can lead to the front desk not knowing which phone they should ring to connect a caller.
With NocTel you can give several phones the same extension number and have them all ring together, so you know the call will reach the team member.
Setting up a Dual Phone Extension:
Printable Version - Dual Phone Extension.pdf
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