The main components within Flow, such as Queues, Skills, Teams, Agents, Users, and Phone Numbers can be removed by a similar process. Removing a component required Manager level user access. To remove a component:
Deleting a component such as a Queue or a Phone Number can affect call flow and delivery of calls to agents. Deleted components cannot be restored. Double check that you have the correct the component instance before confirming the action. |
Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.
|