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  1. Login to the NocTel control panel and click Conference Bridge in the left-hand menu.

  2. The Conference Bridges page will list any bridges that have been previously created in the account. Click the "Add a Conference Bridges” link above the list to create a new bridge and open the Conference Bridge Editor.

  3. Within the Edit Conference Bridge page the following information should be entered:

    1. Description: Enter a meaningful description/name of the bridge.
    2. Conference ID: The ID is a distinct number that directs the user to the correct bridge when they arrive at the conference center. If no conference bridges are in the account, the Conference ID will automatically start numbering at 1. Otherwise, the numbering will start with the next number in sequence from the last made bridge.

      NocTel recommends using a conference bridge numbering scheme, developed by your account administrator, and used in conjuncture with routing options in the Account Preferences (this is covered later in the article). This ensures that conference ID will not overlap with other extensions, and to allow for the controlling extension to connect the user to the correct bridge by only dialing the ID.

      NOTE: while the numbering scheme for the Conference ID does not have to match the account extension length it is recommended that they do. 911, 999 and 611 should be avoided as IDs. 
    3. Active: This check box checkbox allows for the conference bridge to be made active, making the bridge accessible to users. Bridges with this box unchecked, are inactive and cannot be accessed by users.
    4. Bridge Owner: By default, the extension belongs to the account. The bridge must be assigned an owner other the than account, use the drop-down box to select a an extension. Assigning the bridge to an extension combined with the first option allows for the bridge to use the extensions number for the User PIN and the extensions voicemail PIN as the Moderator PIN , if desired. 
    5. Options: Under options are checkboxes that can be used to adjust features of the bridge:
      1. Use bridge owner’s voicemail code for moderator PIN, and owner’s extension number for user PIN”: this is used in conjunction with the Bridge Owner option to use data from the extension which is selected as the moderator and user PINs. The selected extension’s number becomes the User PIN, while the selected extension’s voicemail PIN becomes the moderator PIN

        NOTE: When this box is checked, data in the Moderator PIN and User PIN is removed, and no additional data can be added. If a PIN was entered before the box is check, unchecking will return the previous PIN if done before click submit. Once submit is clicked the previous PINs are overwritten. 
      2. Play hold tone when room has no moderator”: this allows for a hold tone to be played to anyone joining as a user when there is no moderator present in the call. Only when a moderator joins does the call become active.
    6. Moderator PIN: if the Bridge Owner data is not being used, the bridge can be assigned a moderator PIN. This is the code the moderator will use to access the bridge with moderator rights. It is recommended that the PIN is at least 4 digits. The Last access data will change once the bridge is used. It will show the last time the PIN was used.
    7. User PIN: if the Bridge Owner data is not being used the bridge can be assigned a user PIN. This is the code that normal user will need to gain access to the bridge. It is recommended that the PIN is at least 4 digits.
  4. Click Submit to save.


In an account not using routing tables to direct a user to the controlling extension, the user will need to dial the controlling extension, where they are connected to the conference center. The user will be directed to enter the conference ID and a PIN to be connected to a bridge.


If the account is going to have more than one conference bridge, it is recommended that your account administrator set up a number scheme for the range that the conference bridges will be in. With a number scheme is in place for routing, a routing table can be used to route numbers dialed in that range to the controlling extension. This eliminates the need for a controlling extension for every conference bridge, and the need for the user to enter the Conference ID when connecting to the conference center.


Setting up a conference bridge that can be reached by an outside line

To allow a user to access a conference bridge from outside the system, a number within the account must be routed to the controlling extension for the conference bridge. To do this:

  1. Login to the NocTel control panel and click Numbers in the left-hand menu.

  2. Locate the number in the list that will be used to connect to the conference center from outside of the account, and click on it to open its options page.
  3. In the Number Number tab use the drop-down list next to Route to Extension to direct the number to the controlling extension for the conference bridges.

  4. Click Submit to save the changes.