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- Using the Flow domain provided, access the interface with Manager credentials.
- Click Setup in the left-hand menu to expand the section.
- Click Phone Numbers.
- Click +New located at the bottom left of the Phone Number list.
- For the Phone Number, enter the number as it appears in the NocTel interface.
- In the Description, give the phone number a name.
- In the drop-down menu under Queue select the call queue where Flow should assign a call to this telephone number.
- In the Default Queue Call Priority enter the priority level where the call should enter the Flow queue.
- Click the Save button.
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